Online Reputation Management Archives

PSA: Yelp Extorting Contractors

By Rich Harshaw
Date: Jan 24, 2019
Comment: 0
Category: Online Reputation Management

Let me tell you about the Curious Case Of Disappearing Yelp Reviews. It’s pretty unnerving—especially if you’re a contractor whose online reputation relies heavily on Yelp. Here’s the story… I was talking to a client last week, and they’re currently having a huge problem with Yelp. The client has been paying Yelp for advertising for[...]

By Rich Harshaw
Date: Jan 24, 2019
Comment: 0
Category: Marketing Articles, Online Reputation Management

“To me, it’s mafia. To me it’s a racket. To me, it’s extortion. To you guys, it’s Yelp.” This quote comes from an Italian restaurant owner in an upcoming documentary called Billion Dollar Bully. The documentary is about Yelp’s shady business practices by manipulating and removing reviews for businesses that don’t advertise with them. Level[...]