Online Reputation Management

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PSA: Yelp Extorting Contractors

smartphone with yelp logo on a keyboard
Let me tell you about the Curious Case Of Disappearing Yelp Reviews. It’s pretty unnerving—especially if you’re a contractor whose online reputation relies heavily on Yelp. Here’s the story… I was talking to a client last week, and they’re currently having a huge problem with Yelp. The client has been paying Yelp for advertising for[...]
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Don’t Pay Yelp and Your Online Reviews Will Sleep With the Fishes

“To me, it’s mafia. To me it’s a racket. To me, it’s extortion. To you guys, it’s Yelp.” This quote comes from an Italian restaurant owner in an upcoming documentary called Billion Dollar Bully. The documentary is about Yelp’s shady business practices by manipulating and removing reviews for businesses that don’t advertise with them. Level[...]
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